Shipping and Returns

     

At Jaden’s Brand, we know you can’t wait to get your hands on your order! Here’s what to expect:

Order Processing:
All orders are carefully prepared and processed within 1–3 business days.

Shipping Times:
Once your order is shipped, delivery usually takes 5–8 business days. You’ll receive a tracking number as soon as your package is on its way.

Shipping Costs:
We offer fast, reliable shipping at a flat rate (or free on orders over $100—optional if you want to include free shipping).

Note: Occasionally, shipping may take a little longer due to high demand or carrier delays. Rest assured, we’ll keep you updated every step of the way.

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Returns & Exchanges

Your satisfaction is our top priority!

• If you’re not completely happy with your purchase, you can request a return or exchange within 30 days of receiving your order.
• Items must be unused, in original condition, and in original packaging.
• To start a return or exchange, contact our friendly support team at [support email], and we’ll guide you through the process.

Refunds:
Once your return is received and inspected, we’ll process your refund within 3–5 business days. The refund will be applied to your original payment method.

Exchanges:
If you’d like a different size or color, we’ll be happy to send a replacement once we receive your original item.

 

"We pack every order with love and care to make sure it arrives safely to your door!" 💖